Week Eight

I'm finding some decent tie selling success. It has been rough this past week though. We decided to head down to California for a week to help my mother in law because she just had shoulder surgery and can't do much around the house and then before we go back to Rexburg we are planning to visit family in Washington. My family decided to visit my grandparents and cousins in Washington and didn't tell us until very recently. So these plans formed very last minute and on the drive down we got into a huge car accident and our car got totaled. Thankfully my wife and I are both safe and healthy, but it is safe to say that our plans got a little turned upside down. Now that the scary part is behind me, I'm hoping to try and sell some ties out here as well and in Washington.

A lot of what I have been learning this week and not only in this class has been about customers. They often cause you to find a product that needs to be made or introduced, but not always do they know exactly what they want. Risks are often rewarded, but not always is the risky thing to do the correct one. You have to listen to those you are trying to help. They often know what their problems are. Not always do they know the perfect solution, but they know what they don't like. They also need to be paid attention to. We have to focus on them and how we are helping them and that the problem we think we are solving is actually a problem and that our solution is a real solution.